At PUZL.co.uk we look forward to hearing from our customers no matter what your concern may be. We follow a simple mantra of treating customers like we would like to be treated ourselves. Please select your preferred contact method from the options below:

Email

Email us at: enquiries@puzl.co.uk

Phone

You can contact us between 9.30am and 5.00pm GMT. As we move between our home and office regularly the best number to contact us on is 07767 861647. However, if you want to use a landline, please contact us on 01744 820493 (though you may need to leave a message). We will endeavour to respond to your message within 24 hours.

Complaints policy

At PUZL.co.uk we try our very best to ensure that our customers are satisfied with our service. If you feel that we could have done more, please let us know by contacting us at complaints@puzl.co.uk.

We undertake to do the following:

• deal with your complaint fairly, confidentially and effectively
• acknowledge your complaint within 3 days and provide a likely timescale for resolving it
• keep you updated on progress made

Online Contact Form