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Postage and Packaging

The post and packing fees charged by PUZL.co.uk are calculated during the payment procedure. They are based on the total weight of the puzzles you are purchasing.

Following continual enormous increases in our postal costs (43% by Royal Mail in April 2012, 11.6% in April 2013 and 10.8% in April 2014) we have had to review the post and packing rates we charge our customers. To try to maintain a high standard of service despite this enormous price increase we have decided that from April 2012 we will send packages every day by second class post instead of our old policy of posting on Monday, Wednesday and Friday by first class post. This should enable us to maintain a fast delivery service whilst only passing on around 15% of the Royal Mail price increase to our customers.

From April 2012 Royal Mail have also removed the insurance from their packages. As a result, we have decided to offer our own insurance as an optional extra that customers can choose to take or not.

Royal Mail Special Delivery packages are posted on Monday to Friday and are guaranteed by 1pm on the next working day (Monday to Friday) after posting. Please note that Special Delivery packages posted on a Friday have a guaranteed delivery time of 1pm on the following Monday. However, in our experience many of the packages will be delivered in the Saturday post. The cut-off time for postage is 1.30pm on the posting day

Non-UK packages are sent on Monday, Wednesday and Friday by Royal Mail Small Packets (this service includes free postal insurance, but it does not have a tracking facility), Airsure (full tracking and insurance) and International Signed For (insurance and tracked up to the point it leaves the UK - signature required to accept delivery at delivery address). 

Shipping to non-UK addresses usually takes approximately 7-10 business days, with Airsure and International Signed For being slightly quicker. However, none of our non-UK posting options have a guaranteed delivery time.This is because PUZL is a small (husband and wife) company and we do not have the ability to demand low cost shipping options from courier companies such as UPS.

The cut-off time for postage is 1.30pm on the posting day.

To give an approximate idea of weight, a standard 3x3x3 Rubik’s cube weighs approximately 0.14 KG. Therefore the cost of posting a single 3x3x3 Rubik’s cube on its own is £2.00 within the UK or £3.00 outside the UK. 

Total weight (KG)

UK

Europe

Rest of the World

0.07

£1.50

£3.00

£3.50

0.25

£2.95

£3.90

£5.00

0.4

£2.95

£4.50

£6.90

0.5

£3.25

£5.00

£8.00

0.75

£3.50

£6.50

£12.00

1

£3.99

£7.50

£14.00

1.25

£4.99

£9.50

£17.50

1.5

£4.99

£11.50

£22.00

1.75

£4.99

£13.50

£25.00

2

£4.99

£15.50

£27.00

2.5

£9.00

£20.00

£30.00

3

£9.00

£24.00

£33.00

3.5

£9.00

£28.00

£36.00

4

£9.00

£32.00

£39.00

4.5

£9.00

£36.00

£45.00

5

£9.00

£36.00

£45.00

6

£14.00

£36.00

N/A

8

£16.00

£36.00

N/A

10

£17.50

N/A

N/A

20

£20.00

N/A

N/A

 

 

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